Muzooka is an online service owned and operated by us, Muzooka Inc. ('us,' 'we,' 'our'). We provide an online service where artists and their teams can manage their assets across multiple platforms from one central hub, as well as report their live concert setlists to international Performing Rights Societies for proper live performance royalty distributions. In addition to providing our services through a website located at www.muzooka.com (the 'Site'), we also provide our services through certain third party sites, and third party applications (‘Applications’). For convenience, the Site, Applications, and all other products and services offered by us through the Site or through third party sites or third party applications on our behalf, are sometimes referred to together as the 'Service'.
The Federal Trade Commission has jurisdiction over Muzooka’s compliance with the Privacy Shield.
Why do we collect personal information?
We collect personal information generally for the purpose of improving how we operate and offer the Service and for providing a superior level of customer service to our users. We also collect that information so we can keep you updated on the Service, including, for example, website updates, modifications to terms and conditions on the Service, special offers and promotions.
What types of information do we collect?
Information You Provide To Us
You must register with us and open an account on the Service in order to access many parts of the Service, and the collection of personally identifiable information is necessary to enable you to create and maintain your account. Personal information that you provide to us may include: (i) your name, email address, and profile photo (such as for the purposes of creating a user account ID); (ii) your billing information (such as mailing address and phone number); (iii) your location information (such as zip code or postal code and country); and (iv) demographic information (such as language, gender and age, and, if applicable, personalization information).
You should be aware that when you voluntarily disclose or post any information or photograph via any forum, blog or comment section offered on the Service or on any of the Services or sites with which we link or cooperate, such posts are subject to our Terms of Service and those of the other sites with whom we partner or collaborate. You also specifically acknowledge and agree that any such information will be publicly available, that you shall be solely responsible for the consequences of any information that you may post and that Muzooka retains the right to cancel your registration and shut down your account for violation of any of those Terms of Service, whether Ours or those of other Partners, or Collaborative sites.
Information Collected from You with Technology
We may collect some information about you using automated methods, which may mean that it will not be obvious to you that information is being collected. That information may include non-personally identifiable information such as your computer's or mobile device’s IP address or other unique identifier, your domain server, your type of computer or mobile device, your type of web browser, and statistical information regarding the pages that you visit, as well as the items viewed in the Service. We use information collected through such technologies to make our Service more interesting, engaging and useful to you and to other users and our partners and sponsors of the Service, which may include advertisers. For example, statistical information can help us track which areas and features of the Service are more popular, so that we can better customize content to the interests of our users. We will combine information collected by automated methods with personally identifiable information only to identify a visitor in order to protect our systems, operators, the Service, and the users of the Service, when required by law, or when needed to help resolve a technical issue a user may be having while viewing or using the Service.
Information Collected From You Using 'Cookies'
We may collect some information about you through cookies. “Cookies” are pieces of information that the Service sends to your device while you are visiting and using the Service. These pieces of information allow the Service to remember important information that will make your use of the Service more useful. You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome, Safari, Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help Menu to learn the correct way to modify your cookies. However, remember that if you turn cookies off when visiting our Service, you may not have access to many features that may make your experience more efficient and parts of the Service may not function properly.
How do we use the information that has been collected?
We use personal information you provide to us in a number of ways. We use the information to communicate with you about your account. For instance, if you contact us for help, we will use your information to contact you. In some instances, information we collect is used to send you email updates and newsletters about the Service, including, for example, products and services you have accessed through the Service. We may also use the information you provide to send you email promotions and special offers from us or our third-party sponsors, affiliates and partners. Sometimes another user may provide us with your email address so that we may, per the request of such other user, invite you to use certain products and services. On rare occasions, it may be necessary to send out a strictly service-related announcement to users, such as, if the Service is temporarily suspended for maintenance.
We use the general information we collect about you through your use of the Service in both the aggregate (e.g., to understand general usage of the Service and to track content usage), and to provide you with certain features of the Service (e.g., your personal statistics on engagement with the Service).
Do we share information with companies or other organizations not affiliated with us or the service?
You are one of the most valuable assets of our business. We are not in the business of selling information about our users. However, if we believe that there may be a value to our users, we may share your information or send you messages on behalf of another organization, but only to the extent that you have given us permission to do so. We may also share information for security and related reasons.
Companies That Are 'Standing in Our Shoes'
From time to time, we may hire companies to help us manage all or part of the Service. In those instances, we will need to share your information with them. These companies are basically 'standing in our shoes', and they are allowed to use your information only to perform or manage the applicable parts of the Service as we direct.
We may provide a link to content that is created by a third-party partner or affiliate service. For example, we may link to partner or affiliate services that offer products or services through our Service. In some instances, the third-party partner and affiliate services will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient. In these circumstances, the information collected may be shared between us and our third-party partners. Certain third-party partners and affiliates may also have their own privacy policies posted on their services, which we encourage you to review, since email communications and other uses of your information by such third-party partners or affiliates will be subject to the terms of those privacy policies.
In addition, we may be required to provide specific access and usage information to certain content providers as a condition of licensing their content for use via our Service. In such cases, we may provide content usage, access, demographic and other information in the aggregate (i.e., without your personally identifiable information) to our content providers.
Links to Other Services
Our Service may also contain links to outside services with which we do not have affiliation, partnership or other cooperative agreement. We do not share your personal information with those services and we are not responsible for their privacy practices, but when you go to their services, you are subject to their privacy policies. We encourage you to learn about the privacy policies of those companies.
Purchase or Sale of Business
Our online business is changing and evolving every day. As we continually look for ways to improve our business, we may buy or sell a business entity. If we buy or sell an entity, or the business of an entity (or our company as a whole), the names previously collected by that entity will likely be transferred as a part of the sale. Information about users will be used in the aggregate.
Onward Transfers to Third Parties
In the context of an onward transfer, Muzooka has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Muzooka shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless we prove that Muzooka is not responsible for the event giving rise to the damage.
Organizations That Help Protect the Security and Safety of Our Users and Our Services
We will give out personal information as required by law, for example, to comply with a court order or subpoena; to enforce our Terms of Service or similar service rules; or to protect the safety and security of users and our systems and the Service.
How do we keep your personal information safe?
We follow generally accepted industry security standards designed to safeguard and help prevent unauthorized access to and disclosure and use of personal information. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to try to ensure the protection of your personal information.
What choices do I have about your collecting, using, and sharing my information?
At the time when we collect your email address, you may be given the ability to subscribe to receive email communications from us. When receiving such emails, you will have the ability to 'unsubscribe' from receiving future emails using a hyperlink included at the bottom of each email. You may also unsubscribe from receiving such emails by accessing your account through the 'Settings' section of your dashboard located on the Site. Some emails may be optional (e.g., receiving an email notification when you have a new message delivered through the Site), while some emails are non-optional (e.g., service updates). To unsubscribe from the non-optional emails, you must delete your user account. You can have your user account deleted by sending a request for the deletion of your user account to firstname.lastname@example.org or by accessing your account on your dashboard and selecting the function to delete your account. Data in the aggregate form of all Users combined may be shared with our third-party partners and affiliates but data specific to individual Users will not be shared with third-party partners and affiliates.
Also, as mentioned above, there are ways to limit the information collected through technology by blocking 'cookies' - though some of our features won’t work if you decide to do this.
Opt-Out. We offer you choices regarding the collection, use, and sharing of your Personal Data. Under the Privacy Shield Principles, you have the right to opt out of (i) disclosures of your personal information to third parties; or (ii) uses of your personal information that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you.
Choice. You have the right to opt out of (a) disclosures of your Personal Data to third parties not identified at the time of collection or subsequently authorized, and (b) uses of Personal Data for purposes materially different from those disclosed at the time of collection or subsequently authorized.
Texas Privacy Rights
Under Texas law, if you are a resident of Texas, you are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes. In response to your written request, we will identify the categories of information shared, if any, and will include a list of the third parties and affiliates with which it was shared, as well as their addresses. If you want to submit such a written request, please submit it by email to email@example.com or by U.S. mail at the address set forth below.
How do I access or change my personal information?
You can access, review, update and correct personal information you have provided to us by clicking on the Settings section of your dashboard located on the Site. If you prefer, you can also contact us by sending an email to firstname.lastname@example.org explaining how you would like to modify your preferences. You agree to promptly update your account information if it changes or is inaccurate.
What is your policy regarding minors?
For the safety of minors, and in compliance with the Children’s Online Privacy Protection Act, we (i) do not permit children under 13 years of age to become registered users of the Site; and (ii) request that children between the ages of 13 and 17 not fill out any personal information on our Service without first receiving the approval of a parent or guardian. If you are under 13 years of age, you may not use the Service.
If you need further assistance, have questions about the privacy aspects of our products or services or would like to make a complaint, please send an email message with your questions or comments to email@example.com or if sent by mail to:
950 E. State Highway 114 - Suite 160 Southlake, Texas 76092
Independent Recourse Mechanism
Muzooka cooperates and complies with the EU data protection authorities (DPAs) under the EU-U.S. Privacy Shield Framework and with the Swiss Federal Data Protection and Information Commissioner under the Swiss-U.S. Privacy Shield Framework with respect to all types of data. In doing so, an organization must follow the procedures outlined in Supplemental Principle 5 (The Role of Data Protection Authorities).
You may, under certain conditions, invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. More information and details are available here: https://www.privacyshield.gov/article?id=ANNEX-I-introduction
What personal information does Muzooka collect?
First name, last name, and email address.
How and why you collect it?
Muzooka collects your basic user information through Facebook’s Graph API and uses that information to identify you as a user of Muzooka.
How you use it?
Muzooka collects the data to be displayed internally within our application, and for basic communication, such as sending emails to those who have opted in to receive notifications.
How you secure it?
Information is stored in a secured, private database.
Any third parties with access to it?
No third parties have access to our user data.
How users can control any aspects of this?
Individuals can delete their personal account in our 'Settings' section, which will remove their data from the Muzooka database. Their data will be emailed to them upon deletion.
Please read up on the topic of GDPR at https://gdpr.eu/